Bark Avenue Dog Daycare and Pet Boutique - Cage Free Boarding and Daycare offering Dog Training, Dog Grooming and Dog Spa, serving Barrie, Orillia, Horseshoe Valley, Coldwater, Angus, Oro-Medonte, Innisfil, Gravenhurst, Stayner, Collingwood, Stroud, Alliston, Brechin, Creemore, Lefroy, Elmvale, Wasaga Beach, Bluewater, Beeton, Borden, Lafontaine, Tottenham, Midland, Thornberry, Severn Bridge, Honey Harbour, Cookstown, Moonstone, Penetanguishine, Seebright, Meaford, Waubaushene, Alcona, Anten Mills, Atherely, Balm Beach, Bass Lake, Shanty Bay, Craighurst, Midhurst, Simcoe County

Home

About Us

About Bark Avenue Our Facilities Boutique Products Hours & Location Our Staff What to Expect FAQ Policies, Brochures & Forms

Daycare & Boarding

Fees Requirements Guest Services Parties & Playdates Transportation Reservations

Grooming & Spa

Grooming Services Spa Services FAQ

Training

Events

Gallery

POLICIES & FORMS

..........................

Below are the Bark Avenue Policies and Forms.
Please click on each one to open it in a separate window.

1. Bark Avenue - Rules and Regulations

2. Bark Avenue - Services Agreement

3. Bark Avenue - Pick-Up Policy

4. Bark Avenue - Veterinary Authorization

5. Bark Avenue - Pet Profile/Intake Form

Rules & Regulations

..........................

The goal of Bark Avenue is to provide a safe, fun and stimulating social environment for dogs during the day and evening. To ensure the safety and health of your pet and of our other guests, we require all of our guests to comply with the following RULES AND REGULATIONS.

AGE: All dogs must be 4 months of age or older or have completed all three rounds of puppy shots.

SHOTS: All dogs must have current vaccinations. Owners must submit written proof that their dog(s) received the Bordatella vaccine within the last six (6) months, Distemper (commonly referred to as DHPP and consisting or Distemper, Hepatitis, Parainfluenza, Parvovirus) within the last year and Rabies within the last year or three depending on your vet. Proof of titers accepted in lieu of above vaccinations. Please allow a minimum of seventy-two (72) hours to pass between giving your pet these shots and using our services.

HEALTH: All dogs must be in good health. Owners will need to certify that their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. On admission, all dogs must be free from any condition that would potentially jeopardize other guests. All dogs will require a veterinarian certification of health to be admitted or readmitted after any illness.

BEHAVIOR: All dogs must be non-aggressive. Owners will need to certify that their dog(s) have not harmed or shown any aggressive or threatening behavior towards any person or any other dog(s). Please remember that your pet will be spending time with other pets and that their safety and health is our main concern.

TEMPERMENT EVALUATION: All dogs must have a complete, up-to-date and approved temperament evaluation/application on file.

DAYS & HOURS: We are open Monday through Friday from 6am to 7pm, Saturdays from 8am to 6pm and Sundays from 3pm to 6pm. Dogs that were scheduled to be picked up, but are in the building after we close our front doors, will be charged for overnight care, fed and bedded appropriately.

RESERVATIONS: Required for all boarding stays. A 50% deposit is required upon booking for all boarding stays that include a holiday. Cancellations or changes to a reservation must be given 5 days prior to your intended arrival date in order to have any deposits refunded; otherwise, the deposit is forfeited. Waiting lists are common throughout all major holidays and we encourage booking early.

BILLING POLICIES: Payment for all services is required at check-in. We must have an active credit card on file at all times. We accept Cash, Check, Email money transfer (notice needed) and most major credit cards.

NOTICE/CANCELLATION: Notice must be given by phone for daycare clients. If notice is given less then 24 hours before schedule services a full day’s fee will be charged.

We reserve the right to deny services to any dog for any reason.

Pick-Up Policy

..........................

The following is our pick up and drop off policy. Please read carefully as it contains very important information.

Bark Avenue closes at 7pm Monday-Friday, 6pm on Saturdays, and 6pm on Sundays. Animals must be picked-up before 7pm (Monday- Friday) and 6pm (Saturday-Sunday). If you do not arrive before 7pm (Monday-Friday) and 6pm (Saturday-Sunday) there will be an overtime charge of $1.00 per minute. There will be a five minute grace period from 7 – 7:05pm (Monday-Friday) and 6 – 6:05pm (Saturday-Sunday). This grace period is in effect because of a possible discrepancy in different clocks or watches.

You must call Bark Avenue if you are going to be late (e.g. after your regular scheduled pick-up time). You must call as a courtesy to our staff as our scheduling of staff is centered around the time of the hours of operation, as well as a courtesy to your animal because they begin to wait for you at a specified time and may become upset if you do not arrive on time. You will not be charged an overtime fee if you pick up your animal past your regular scheduled time before 7pm (Monday-Friday) and 6 pm (Saturday-Sunday); overtime fees only apply if you pick up your animal after 7pm (Monday-Friday) and 6 pm (Saturday-Sunday).

If you do not arrive at Bark Avenue by 7:15pm (Monday-Friday) and 6:15pm (Saturday-Sunday), and you have not phoned Bark Avenue to explain that you will be late, then Bark Avenue staff will call all the numbers on your emergency pick-up list located on your registration form. If you do not arrive by 8pm (Monday-Friday) and 7pm (Saturday-Sunday), and the emergency pick-up list is unsuccessful, and there has still been no word from yourself, then the Day Care policy is to bed your dog down and feed him/her the house brand food, and the overnight fee will apply in addition to your daycare or boarding fee.