Bark Avenue © 2017 All Rights Reserved
Q: What happens if there is a fight?
A: All applicants are given a no cost temperament test. This involves an introduction of your dog to our resident guests. Although this is a good indication of your dog's personality, dog fights can and do occur, RARELY resulting in serious injury. The staff is trained to intervene and separate dogs safely and efficiently. Additionally, we try to place dogs in play-groups according to size and temperament. However, due to the fact that they are living creatures, their behaviors are sometimes unpredictable (not unlike humans) and in the rare instance an altercation may take place.
Q: What if my dog becomes sick or injured?
A: Before you bring your dog in for boarding, you will be required to fill out an application, complete with Emergency Contacts and your Veterinarian's information. In the unlikely event of an emergency if you cannot be reached we will contact whomever you've assigned as your Emergency Contact. Then we will attempt to contact your vet. If all else fails and we cannot reach anyone associated with the dog, we will use our own discretion and either transport your dog to an emergency vet or have our mobile vet come to us to assess the dog, at the owner's expense.
Q: Will my dog get fleas or ticks?
A: We request that all our guests be placed on a flea and tick preventative. Although it is impossible to enforce this, history has shown that our pet owners are very conscientious and maintain a high level of health care for their dogs. In addition, due to our high standards of cleanliness it's rare for us to find a flea or tick on a dog. If we should find one, we notify the owner immediately.
Q: Will my little dog be in a playroom with a bigger dog?
A: All of our dogs are temperament tested prior to admittance. However, we do tend to separate dogs according to size and personality.
Q: Will you feed my dog?
A: Absolutely! If you don't bring food in for your dog we do have house food (dry kibble) we can provide. There is an additional charge of $2.00 per cup of house food.
Q: Will my dog get dirty in daycare?
A: YES. Similar to children playing in school, your dog will get dirty, particularly in wet or humid weather. Lighter colored dogs will obviously appear dirtier than the others but they will all get equally dirty. A dirty dog is a good indication that he or she was active and playing with the other campers. It would be impossible for us to bathe every dog in daycare prior to pick up. However we do offer spa baths and periodically offer bath specials for daycare dogs and boarding dogs. Ask for more details.
Q: Do you have Boarding discounts (packages)?
Q: Do I have to sign the liability release?
A: YES. As hard as we work to make Bark Avenue a home away from home for your best friend, things DO happen and we need to make sure all parties understand this.
Q: I'm thrilled with Bark Avenue and the good care they took of my dog/s. Can I tip the employees?
A: Of course! While it certainly isn't expected, it is always appreciated. We also enjoy nice letters and cards from customers as well.
We look forward to seeing you soon!
Wendy Canning - Owner